Customer Service Representative - Voice

Work from Home position we re hiring Customer Service Representative - Voice& If you have excellent English communication skills and live in Delhi NCR, this is your chance. Training will be at our Gurugram office, then you can work from home. Earn 27,000 to 34,000 per month in a 24/7 process. Minimum qualification: 10 2 or graduate, with PAN and Aadhar card. Apply now for a flexible and rewarding career! Share your resume on Whatsapp Responsibilities: Respond promptly to customer inquiries and concerns via phone, emails, or chat Resolve customer issues and complaints effectively and efficiently Manage high volumes of inbound and outbound calls Maintain accurate records of customer interactions and transactions Provide up-to-date product and service information to customers Upsell products and services to customers when appropriate Escalate customer issues to the appropriate department or manager as needed Collaborate with other departments to resolve customer issues and concerns Maintain a positive and professional attitude at all times Continuously improve your knowledge of products and services Meet or exceed performance targets, such as call volume and resolution time Adapt to new technologies and processes as they are implemented Participate in training and development programs to improve customer service skills and knowledge Contribute to team goals and initiatives to improve customer satisfaction and retention Provide feedback to management on customer issues, concerns, and trends.
Job Profile : Customer Service Representative - Voice
Industry : tech-support