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EY - Associate - Customer Service (0-2 Yrs) Gurgaon/Gurugram (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience Fresher
Job Description
The opportunity: Customer Service Support Advisor Location: Client office - Gurgaon (Cybercity) or Kolkata (DLF 2 Rd, Newtown) Employment type - FTE, 12-month contract Shifts: EMEA/UK shift timings, 5 days working, rotational week offs Your key responsibilities : Voice Role : Primarily focused on handling international customer inquiries and issues through voice calls. Online Front-Ending Upselling : Requires the ability to identify upselling opportunities and integrate them into customer interactions. Sales Pitch Flexibility : Should be adaptable and flexible in adjusting sales pitches based on customer responses and needs. Inbound Operations : Deals with incoming customer calls and inquiries. Customer-Focused : Prioritizes customer satisfaction and resolving issues promptly. (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
ERNST AND YOUNG LLP
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