RBL Bank Customer Service Point CSP Project

This is the RBL Bank Customer Service Point (CSP) Project:



Services Available at CSP:


1. Call Center Services
2. Balance Inquiry
3. Deposit & Withdrawals
4. Money Transfer
5. Cash Out Facilities
6. Utility Bill Payments (Electricity Bill, Gas, Etc)
8. Insurance Premium Payments

Requirements from Vendor:


1. Office Space for Call Center (10 Seats minimum) & CSP Desk (5 Seats minimum)

2. Letter Of Intent Pages 1 & 2
3. Certificate of Registration
4. Agent Application Form Page 1 & 2
5. Retailer Progress Report
6. Affidavit of Vendor
7. Clear Scan of PAN Card
8. Clear Aadhar Card Scan Front & Back
9. Clear Scanned of Cancelled Cheque and Passbook with 6 months Statement

10. Photo of Applicant Sitting in the Business Establishment.


Franchisee Charges:

1. Rs 7,00,000 as non-negotiable charges for this process.