Cloud Computing NMIMS Assignment Dec 2019

Cloud Computing

1. You are a consultant to a not-for-profit organization aka NGO, which is looking forward to implement cloud ERP called ERPNext. You are asked to provide the recommendation with justification on the choice of cloud deployment model and cloud service model. You can make suitable and realistic assumptions, if needed but you will need to mention them explicitly.

2. A large manufacturing company has decided to adopt cloud for its sales department. However, it is apprehensive about storing customer data in the cloud. The CEO has invited you to brief her on specific security challenges the company would face.

3. &ldquoThis is simply ridiculous&rdquo Mr. Manas Gupta couldn&rsquot control his anger when Ms Sai Lokhande tried to explain the rationale behind steep increase in subscription fee for their CRM SaaS solution. Mr. Gupta, Sales Head for Acme Water Solutions Pvt Ltd, was instrumental in subscribing to CRM SaaS solution provided by the company owned by Ms Sai Lokhande two years back. Ms Sai Lokhande had quoted very competitive subscription price at that point of time. It took almost six months for Acme Water Solutions to get solution configured for their needs at the end of which users were happy using the solution. When Mr. Manas Gupta flatly refused to paying any additional price, Ms Sai Lokhande got up from her chair and started leaving the cabin of Mr. Gupta. However, while leaving, she reiterated the need for increase in price and commented that her company will need to switch off the running solution if they don&rsquot receive revised subscription fee at the stipulated date. After Ms Sai Lokhande left the cabin, Mr. Gupta figured out that it would not so easy to simply switch to another CRM solution in available time. He suddenly realized that he has got into a vendor lock-in with this CRM solution.

a. How cloud CRM vendor could create vendor lock-in for the company

b. What can company do to reduce vendor lock-in What are the lessons learned.