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L1 Desktop Support Engineer

Negotiable
by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Application software support with basic knowledge of computers and softwares. Added on advantage will be of networking and Sql knowledge. It is a 9hrs shift job with rotational shifts and one week off.

Responsibilities:
Responding to client support requests.
Contacting clients to find out the nature of the problem.
Traveling to the client s location or connecting via a remote link.
Troubleshooting hardware and software issues.
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.
Providing basic training in computer operation and management.
Completing job reports and ordering supplies.

Job Profile : L1 Desktop support Engineer
Industry : tech-support
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About Employer
Freshersworld (Registered since June-2017)
Allied Protection Assurance Company
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