Required Network Engineer - Shimla

Negotiable

by Freshersworld
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Job Specifications

Employment Type Full time jobs

Job Description

Designation: Network Engineer

Qualification: - & Bachelor 's / Master 's degree in an information technology-related field of study with a network engineering focus.

Working Hours: 9 AM to 6 PM

Full-Time Job

Experience: Freshers

Job Description:-

A self-starter able to work independently but comfortable working in a team environment.
Ability to think through problems and visualize solutions.
Dependable and flexible when necessary.
Strong understanding of network infrastructure and network hardware.
Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and controllers.
Knowledge of application transport and network infrastructure protocols.
Ability to create accurate network diagrams and documentation for design and planning network communication systems.
Provides specific detailed information for hardware and software selection.
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
Ability to work with all levels of staff within and outside of IT and outside the organization.

Responsibilities:-

Responsible for cross-functional coordination to resolve internal and customer-related issues
Maintaining internal and customer communication during the ticket resolution
Escalating issues to the next level as per defined procedures
Assist in the documentation for customer network and internal knowledge database
Adherence and compliance to the defined processes and tasks assigned
Responsible for taking customer calls, ticket creation, progression and closure
Troubleshoot customer network issues (LAN & WAN) and provide corrective actions to restore the customer services
Manage ticket logging and escalations with carriers and suppliers
Troubleshoot and resolve WAN link issues in coordination with carriers and suppliers
Responsible for the overall maintenance of the customer network, devices and services
Act as 1st point of contact for all internal and external issues and notifications in regard to Brennan Voice and Data services

Skill:-