Matrimony.com - Executive - Telesales (0-7 Yrs) Ahmedabad (Telesales/Inside Sales/BPO)

Key Responsibilities - Responsible for making outbound calls and regular follow-ups on leads assigned. Build a strong relationship/trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
-Selling Membership over the phone and achieving the targeted sales numbers & value, setting quality parameters - Explaining the product features in detail and how to use the packages.
-Understand the Customer requirements, and encourage them to upgrade/renew the matrimony packages.
-Address all the issues/grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share them with the internal team. Strictly adhere to the process requirements (ref:updazz.com)

Payroll Type : Permanent