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Process Associate - Banking/ Voice

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Dear Candidate We have an immediate position for the below position Role-& Process Associate - Banking/ Voice Experience- Fresher- 6months-2yrs Education-12th to Any Degree Location- Ambattur, Chennai Skills- Experience in any Sales or Collection, Good communication skills in English, (additional language is added advantage) Language-& Hindi, Malayalam, Kannada Working days- Monday- Sunday (Rotational week-off) Work mode- Work from Office Shift- Day Shift (9AM to 6.30PM) Responsibilities . Effectively analyze and comprehend the remediation need in Customer financial history by using various applications. . Ability to work and operate in a high volume and tight timeline environment to meet Service Level Agreements. . Taking care of Client Workflows effectively . Escalation management operations for better client relationship & experience . Identifying improvement areas & implementing measures to maximize customer satisfaction levels.
Job Profile : Process Associate - Banking Voice
Industry : BPO, bsc-bca-bbm
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Freshersworld (Registered since June-2017)
Creedsoft Technologies
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