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Executive - Customer Support (0-1 Yrs) Vadodara/Baroda/Gujarat (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience Fresher
Job Description
Job Type : Onsite (Work From Office)Location : VadodaraExperience : Fresher- 1 Year- Good With English.- Willing to work in Night Shift.- Managing a team of representatives offering customer support.- Overseeing the customer service process.- Resolving customer complaints brought to your attention.- Creating policies and procedures.- Planning the training and standardization of service delivery.- Selecting and hiring new staff.- Monitoring the work of individual representatives and of the team.- Conducting quality assurance surveys with customers and providing feedback to the staff.- Possessing excellent product knowledge to enhance customer support.- Maintaining a pleasant working environment for your team. (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
CYBER HOSPITALITY PVT LTD
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