Behtar Technology - Manager - Telecalling (2-5 Yrs) Hyderabad (Telesales/Inside Sales/BPO)

Telecalling Manager(Telugu) - Lead Qualification Team Location : HyderabadJob Overview :- We seek an experienced and dynamic Telecalling Manager(Telugu) to lead our Lead Qualification Team. As a Telecalling Manager, you will be responsible for overseeing a team of telecallers, driving lead-qualification efforts, and ensuring the successful qualification of leads for our sales team. The ideal candidate will have a proven Tele-calling management, lead qualification, and team leadership track record.Key Responsibilities :Team Leadership :- Lead, motivate, and manage a team of telecallers to achieve and exceed lead qualification targets.- Provide ongoing training, coaching, and performance feedback to enhance team skills and productivity.- Foster a positive and collaborative team environment that encourages professional growth and development.Lead Qualification :- Develop and implement effective lead qualification strategies to ensure the delivery of high-quality leads to the sales team.- Monitor and analyze team performance metrics to identify areas for improvement and implement corrective actions.- Collaborate with sales and marketing teams to align lead qualification efforts with overall business goals.Process Optimization :- Continuously evaluate and improve lead qualification processes to enhance efficiency and effectiveness.- Implement best practices and industry standards to streamline operations and achieve optimal results.- Identify and address bottlenecks in the lead qualification pipeline.Quality Assurance :- Implement and enforce quality assurance measures to ensure accurate lead qualification and data integrity.- Conduct regular audits of telecalling activities to maintain high standards of performance.- Provide constructive feedback to team members to enhance the overall quality of lead qualification efforts.Reporting and Analysis :- Generate regular reports on team performance, lead qualification/conversion rates, and other relevant metrics.- Analyze data to identify trends, opportunities, and areas for improvement.- Present findings and recommendations to senior management.Qualifications :- Bachelor s degree in business, marketing, or a related field.- Proven experience in telecalling management and lead qualification.- Proven track record of handling 4-5 team of telecallers directly reporting to you.
-Strong leadership and team management skills.- Excellent communication and interpersonal skills.- Analytical mindset with the ability to use data for decision-making.- Familiarity with CRM systems and telecalling tools.Benefits :- Competitive salary and performance-based incentives.- Health and wellness programs.- Opportunities for professional development and growth.- Collaborative and inclusive work culture.- If you are a results-driven individual with a passion for lead qualification and team leadership, we invite you to apply for this exciting opportunity to contribute to our company s success. (ref:updazz.com)

Payroll Type : Permanent