Telecaller & Academic Counselor - Education (1-2 Yrs) Chennai (Telesales/Inside Sales/BPO)

1. Job Title: Career Guidance Telecaller2. Job Description: Reach out to individuals via phone to provide information about career counseling and guidance services, assess their needs, and schedule appointments with career counselors.3. Key Responsibilities:- Make outbound calls to potential clients, which may include students, professionals, or individuals seeking career advice.- Introduce career counseling services and explain their benefits.- Listen to clients career-related concerns and questions and provide initial information and guidance.- Qualify and assess the client& needs and motivations for career counseling.- Schedule appointments with career counselors and follow up to confirm appointments.- Maintain accurate records of calls and client interactions.- Collaborate with the career counseling team to ensure a smooth transition for clients.4. Qualifications:- Bachelor s degree minimum- Excellent communication and phone etiquette skills.- Patience, active listening, and empathy when interacting with clients.- Knowledge of the career counseling services offered by the organization.- Basic computer skills for maintaining call records.5. Working Conditions: Typically, in an Office. Working hours may vary, including evenings and weekends. to accommodate clients & availability. Mostly 9am to 5pm.6. Salary: Salaries can vary widely, depending on factors like location and organization. Entry-level tele callers may earn around Rs.18,000 to Rs.23,000 per month, with potential for performance based. bonuses. (ref:updazz.com)

Payroll Type : Permanent