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BPO Executive Telecaller

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Process: Lead Generation US Process
Monday to Friday Working Days&
Saturday Sunday fixed Off
Giving a chance to freshers too with excellent communication skills in English&
&
  • Handle customer 's inbound and outbound& calls. Solving queries, telling them about products/offers/services
  • Follow communication scripts when handling different topics
  • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets
Minimum Requirement:
  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level
&

Job Profile : BPO Executive telecaller
Industry : BPO, Diploma, Walkin
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About Employer
Freshersworld (Registered since June-2017)
RIRIRA Infotech Pvt Ltd
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