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International BPO Voice Process

Negotiable
by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
JOB DESCRIPTION
& & LOOKING FOR CANDIDATES WHO IS FRESHERS OR EXPERIENCED IN BPO/TELECALLER CENTER.& & & & & &
SPEAKING ENGLISH IS MUST.
& & WILLING TO WORK IN NIGHT SHIFT.
& & NO WORK FR0M HOME.
& & BOTH MALE AND FEMALE CAN APPLY.
& & IMMEDIDATE JOINERS PREFERRED.
& & TRAINING WILL BE PROVIDED.
& & INCENTIVE WILL BE PROVIDED BAESD ON PERFORMANCE.
& &
JOB RESPONSIBILITES& & ;
& & & & & & MANAGE OUTBOARD CALLS IN A TIMELY MANNER.& & & & & & &
& & & & & & FOLLOW COMMUNICATION ' ' SCRIPTS ' ' WHEN HANDLING DIFFERENT TOPICS .& & & & & &
& & & & & & IDENTIFY CUSTOMER NEEDS , CLARIFY INFORMATION RESEARCH EVERY ISSUE AND PROVIDE SOLUTION AND/OR ALTERNATIVES .& & & & &
& & & & & SEIZE OPPORTUNITIES TO UPSELL PRODUCTS WHEN THEY ARISE .& & & & &
& & & & & BUILD SUSTAINABLE RELATIONSHIPS AND ENGAGE CUSTOMERS BY TAKING THE EXTRA MILE .& & & & & &
& & & & & KEEP RECORDS OF ALL CONVERSATIONS IN OUR CALL CENTER DATABASE IN A COMPREHENSIBLE WAY .& & & & &
& & & & & & MEET PERSONAL /TEAM QUALITATIVE AND QUANTITATIVE TARGETS.& & & & & & & & & & & & & & & & & & REQUIREMENTS AND SKILLS& & & & & & & &
& & & & & & PREVIOUS EXPERIENCE IN A CUSTOMER SUPPORT ROLE .& & & & & &
& & & & & & TRACK RECORD OF OVER - ACHIEVING QUOTA .& & & & &
& & & & & & STRONG PHONE AND VERBAL COMMUNICATION SKILLS ALONG WITH ACTIVE LISTENING .& & & & &
& & & & & & CUSTOMER FOCUS AND ADAPTABILITY TO DIFFERENT PERSONALITY TYPES.& & & & & &
& & & & & & ABILITY TO MULTI-TASK ,SET PRIORITIES AND MANAGE TIME EFFECTIVELY .& & & & & &
& & & & & & & HIGH SCHOOL DEGREE ALSO CAN APPLY.

Job Profile : International BPO Voice Process
Industry : BPO, bsc-bca-bbm, Walkin
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About Employer
Freshersworld (Registered since June-2017)
Velon Telegrowth Bpo
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