System Development Engineer

DESCRIPTION Job Summary

The Amazon Fulfillment Technologies Support Team is looking for a System Dev Engineer who will join the team which supports all software applications responsible for shipment, item availability, customer promises, shipment optimization, and other functions related to the fulfillment services process.

Your problem-resolving skill will benefit customers directly, insuring Amazon is able to meet all its commitments to our customers. Primary responsibilities include troubleshooting, diagnosing, and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C, JAVA), performing SQL queries, updating, tracking, and resolving technical challenges, build and develop tools which will automate daily operational activities. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes, and documentation our systems.

Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations, and IT, Support groups, so you get to experience a breadth of impact with various groups.

The ideal candidate must be detail-oriented, have superior verbal and written communication skills, strong organizational skills, be able to juggle multiple tasks at once, able to work independently, and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done.

BASIC QUALIFICATIONS

B.S. in Computer Science or a related field.

2 or more years of overall development/technical support experience.

Object-oriented development experience in C and/or Java.

Experience in UNIX/Linux operating system.

Experience in database architecture and performing SQL queries.

PREFERRED QUALIFICATIONS

Other desired technical skills include Perl, Ruby, Python

Proven ability to troubleshoot and identify the root cause of issues.

Demonstrates skill and passion for operational excellence.