PloPdo - Community Manager (8-12 Yrs) Bangalore (After-Sales/Customer Service)

What you will do ?- As a Community Manager, you will play a critical role in ensuring the seamless interaction between our clients and talent network. Your responsibilities will include :- Identify and engage with talent who align with the needs and preferences of our clients, ensuring successful deals and long-term partnerships.- Work closely with cross-functional teams, including sales, customer success, product, and marketing- Resolve any operational challenges and ensure client satisfaction.- Develop and maintain a talent pipeline to cater to the diverse needs of our clients, leveraging our talent network effectively.- Act as a bridge between clients and talent, promoting their respective strengths, and ensuring that matches are mutually beneficial.- Review and shortlist talent profiles to suggest to clients.You should be :Expert at a Hard Skill : we value specialized proficiency. Whether it s Excel, PowerPoint, SEO, marketing, or design, we seek individuals with a proven skill set.
-Your expertise will be evaluated during the hiring process to confirm its applicability to our team.- We value folks who can write content like we write as hiring solution, build and our Twitter and LinkedIn handles- Knowledge about how startups (Pre-seed to Series-B funded) and their stakeholder function, would be a great plus.- An excellent communicator with strong interpersonal skills.- Analytical and data-driven - you should be comfortable analyzing data and patterns to drive decision-making processes.- Intrinsically motivated with an entrepreneurial mindset and a passion for the tech-hiring and start-up ecosystem.- Upholding reliability and efficiency as core standards in running talent operations for us.- Collaboration and teamwork are key to work closely with both clients and talent- An adept problem-solver, with a keen eye for identifying issues and the skills to provide effective solutionsExpectations in Week 1 : - Have a solid understanding of our talent network, product offerings, and the specific needs and preferences of our clients.
-Begin the process of identifying and engaging with talent who align with client requirements. Start collaborating with cross-functional teams, particularly those in sales, customer success, product, and marketing to build initial relationships and understand their roles.- Gain awareness of the operational challenges that may arise in the talent operations process. Expectations in Month 1 :- You should be actively contributing to the development and maintenance of a talent pipeline. This includes identifying and engaging with talent to meet the diverse needs of our clients and leveraging our talent network effectively.- You should be actively participating in talent conversations and client interactions, demonstrating value to both parties.- You should be contributing to the enhancement of client satisfaction through your actions and insights.Expectations in Month 6 :- You should be driving operational excellence and ensuring that the talent operations process is streamlined and efficient.
-You should be providing strategic insights and recommendations for the ongoing improvement of our talent operations and client management, based on your experience and expertise.Perks and Benefits :- Receive a more-than-competitive salary plus benefits- A flat and transparent culture- Opportunity to work directly with the founders- Enjoy a culture with opportunities for growth and learning (ref:updazz.com)

Payroll Type : Permanent