Executive - Customer Care (0-2 Yrs) Noida/Anywhere In India/Multiple Locations (After-Sales/Customer Service)

About the jobKey responsibilities:Below details are understanding for roles and responsibilities :- The position may depend on there skills and experience.- All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee:- Conducting customer satisfaction surveys to understand what areas of the company s services need improvements - Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution- Curating streamlined email and social media communication mediums for offers, updates and much more- Dealing with customer issues and churning out an easy-to-follow solution.- Managing payment and delivery of customer orders- Helping customers choose the right product for their requirements and budget.- Handling customer concerns and complaints in a timely manner- Informing customers of upcoming promotions or deals- Establishing a positive rapport with all clients and customers in person or via phone- Forming reports based on customer satisfaction statistics and helping their team to develop new skills- Fixing appointments based on the availability of customers and clients- Interacting with customers to ensure they have a desirable and shareable experienceIf your interested visit our website and use our referral code - INYVHT.We Hiring For Multiple Positions for Freshers . (ref:updazz.com)

Payroll Type : Permanent