Matrimony.com - Team Leader - Telesales (3-6 Yrs) Delhi NCR/Delhi ()

- Monitoring and managing a team of Telesales executives and driving productivity- Controlling attrition- Segregating and assigning leads across the executives- Ensuring that the executives meet the hourly/daily/monthly targets and sending reports to the manager on the targets achieved- Periodically reviewing the performance of the team, constantly motivating executives driving them towards incentives- Excellent verbal communication, telephone etiquette, fluency in English and the regional language, selling and telemarketing skills, persuasive skills, listening skills - Good Leadership / Supervisory Skills- Service orientation- Good Computer & Internet knowledge (ref:updazz.com)

Payroll Type : Permanent