CRM

Responsibilities: Develop and execute CRM strategies to enhance client engagement, retention, and satisfaction. Serve as the primary point of contact for clients, addressing inquiries, providing updates, and resolving issues. Build and maintain strong relationships with clients to ensure a high level of satisfaction and foster repeat business. Analyze client data and feedback to identify trends, opportunities for improvement, and areas for growth. Skills: Excellent communication and interpersonal skills, with a proven ability to build and maintain client relationships. Strong analytical skills with the capability to interpret data and generate actionable insights. Detail-oriented with robust organizational and problem-solving abilities. Proficiency in Microsoft Office and other relevant software.