Required Telecaller Executive - Kanpur

We are looking for a Telecaller Executive (Only Females). Candidates (Only Females) Must have Good Knowledge of Communications. Inform customers about company 's products/services and offers Manage inbound and outbound customer calls in a timely manner Identify customers needs and wants, clarifying information whenever possible Ability to be on phone for a long time and familiar using dialer systems. Respond to customer inquiries and provide accurate information Document customer interactions in the company database Follow up on customer calls to ensure resolution Maintain confidentiality of customer information Work effectively with the team to meet organizational goals Document customer interactions and update CRM systems accordingly. Follow up on customer inquiries and ensure timely resolution.
Job Profile : Telecaller Executive
Industry : BPO