Virtual Relationship Manager - Bank (3-8 Yrs) Navi Mumbai/Mumbai (After-Sales/Customer Service)

Function: Sales and Business - Customer Service, Sales / Business DevelopmentSales Customer Relationship Telecalling Key Account Management Customer InteractionResponsibilities:-To engage regularly with the Imperia customers as defined by the contact policy and provide a Consistent & a S uperior Digital Experience.-Ensuring that customers get world-class services and their needs are understood and met through financial p roducts that the Bank has to offer.- To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a window to talk to the bank whenever customer needs.- Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. (ref:updazz.com)

Payroll Type : Permanent