Officer - Customer Service - Share Market (0-3 Yrs) Thane (After-Sales/Customer Service)

IIFL Securities is Hiring For Customer Support Officer. Customer Service are a part of the company whose primary responsibility is to solve partners queries related to financial products via call.Payroll - IIFL SecuritiesShift - 9 hrs Day ShiftQualification - GraduateOffs - SundayJob Location - ThaneRole Description- Calling the prospect and understanding their queries.- Profiling the prospect and follow with them for documents and communicating through various channels via whatsapp/email/sms and in- bound calling.- Satisfying customer needs.- Minimum 6 months to 1 year share market experience required.Qualifications- Excellent verbal and written communication skills in Hindi, English and/or any local languages used in Mumbai- Strong interpersonal skills and ability to handle customer inquiries and complaints in a professional manner- Ability to work well in a team environment and collaborate with cross-functional teams- Demonstrated ability to multitask, prioritize, and manage time effectively- Bachelor s degree in Business or related field is a preference- Prior experience in customer service or a related field is a plusContact HR akshay 9987041221 (ref:updazz.com)

Payroll Type : Permanent