Customer Support Role - Pharma (0-5 Yrs) Ahmedabad (After-Sales/Customer Service)

Benefits :- 5 Days Working- PF, Insurance, Gratuity Benefit- Cab Facility available for Night Shift- Night Shift Allowance- 5 days Accommodation - Out-stationed candidatesRequirement : Freshers/Experience can apply Great written communication skills in English including grammar and spelling 10 3 years Diploma/HSC/Any Graduate can Apply Computer savvy Flexibility to work in a 24/7 environmentAs the need for premium customer service arises, a highly proficient communicator with tangible skills in verbal communication and active listening is greatly imperative.Key Responsibilities :- Answering our valued customer s phone calls- Proficiently responding to emails- Diligently resolving customer complaints- To seamlessly perform these tasks, experience and proficiency in using help desk software are mandatory.Exhibiting exceptional customer service skills, the ability to work under pressure, and a knack for - problem-solving are other preferred qualities for an ideal candidate.
-Your primary role will be to ensure customer satisfaction by meeting their needs promptly and efficiently.- Thus, candidates with previous customer service experience will be highly favored. (ref:updazz.com)

Payroll Type : Permanent