Lead Analyst, Technology

XPO India Shared Services
What you 'll do on a typical day:
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Lead and manage the Salesforce implementation and enhancement projects from start to finish, ensuring successful delivery within scope, timeline, and budget.
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Provide guidance and mentorship to junior analysts or team members, sharing best practices and knowledge in Salesforce configuration and customization.
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Identify opportunities for innovation and improvement within the Salesforce platform and propose new features or enhancements.
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Collaborate with business stakeholders to gather and analyze requirements, translating them into functional specifications and technical designs.
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Design and configure Salesforce solutions, including custom objects, fields, workflows, validation rules, page layouts, and security settings.
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Collaborate with cross:functional teams, such as developers, administrators, and quality assurance, to ensure smooth implementation and integration of Salesforce with other systems.
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Stay up:to:date with the latest Salesforce releases, features, and best practices, and assess their potential impact on the organizations Salesforce instance.
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Support troubleshooting and issue resolution related to Salesforce functionalities, configurations, and integrations.
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Conduct regular system audits to identify and address any security or compliance risks in Salesforce.
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Collaborate with Salesforce administrators and developers to ensure the stability, scalability, and performance of the Salesforce platform.
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Ensure high:quality code through best practices, code reviews, and testing.
What you need to succeed at XPO:
At a minimum, you 'll need:
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Bachelor 's degree in computer science, Management Information Systems or a related field or equivalent related work or military experience
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5:7 years of direct experience as a Salesforce Lead developer role or in a similar role.
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Deep understanding of Salesforce platform capabilities and features, including Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud.
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Experience with Salesforce integrations with other systems, such as TMS System, marketing automation, or customer support platforms.
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Proficiency in Salesforce declarative tools, such as Process Builder, Flow Builder, and Lightning App Builder
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Familiarity with Apex, Visualforce, and Lightning Component development
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Salesforce certifications, such as Salesforce Certified Administrator, Salesforce Certified Platform App Builder, or Salesforce Certified Sales/Service Cloud Consultant, are highly desirable.
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Knowledge of best practices in Salesforce implementation, data governance, and security.
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Excellent communication and interpersonal skills to collaborate with cross:functional teams, including business users, developers, and administrators.
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Familiarity with Agile or Scrum methodologies for project delivery.
Be part of something big.
Be a Part of Something Big

Job Type: Permanent