PR Properties - Executive - Guest Relationship (1-3 Yrs) Bangalore (B2C/Retail/Channel Sales)

Key Responsibilities :- Client Interaction: Act as the primary point of contact for clients and guests, providing exceptional service and addressing inquiries, concerns, and feedback promptly and professionally.- Welcoming Guests: Greet and assist clients and guests visiting our offices or properties, ensuring they feel valued and well-informed.- Information Management: Provide accurate and comprehensive information about properties, services, and processes to clients and guests. Assist in scheduling property viewings, meetings, and other appointments.- Issue Resolution: Handle and resolve any issues or complaints raised by clients or guests. Ensure that all concerns are addressed in a timely and satisfactory manner.- Feedback Collection: Gather and analyze feedback from clients and guests to identify areas for improvement and ensure high levels of satisfaction.- Collaboration: Work closely with sales, marketing, and administrative teams to ensure a cohesive and effective approach to client and guest relations.- Documentation: Maintain accurate records of client interactions, inquiries, and feedback. Prepare reports and summaries as needed for management review.- Customer Service: Provide exceptional customer service by anticipating client needs, offering solutions, and ensuring a positive experience throughout their engagement with the company. (ref:updazz.com)

Payroll Type : Permanent