Nikon - Customer Service Role (1-3 Yrs) Gurgaon/Gurugram (After-Sales/Customer Service)

- Inbound and outbound calls.- Excellent verbal and written communication skills to effectively interact with customers and resolve their concerns.- Strong interpersonal skills to establish rapport with customers, create a positive experience, and build long-term relationships.- A high level of patience and emotional resilience to handle dissatisfied customers or customers in distress.- Problem-solving skills to identify the root cause of issues and develop effective solutions.- Ability to multitask and manage time efficiently, handling multiple calls and customer inquiries simultaneously. (ref:updazz.com)

Payroll Type : Permanent