Cluster Business Manager - Bancassurance Channel - Life Insurance (5-8 Yrs) Orrisa (BFSI Sales)

Role Title : Cluster Business Manager (Banca) GHRS Job Code :New or Existing Role : New ExistingRole Holder s Name ( for more than one, insert multiple ) : MultipleLine Manager s Name & Role Title Regional Business Head GHRS Job Code :Functional Line Manager(s) Name(s) & Role Title(s) GHRS Job Code(s) : Business/Function & Location : (Country/DeparCBMent)Retail Sales :- Role Purpose (overall high level summary of the role)- Nurture and grow franchisee allocated with support of team of direct reportees (FLS s) & LBS.- Key objective being growth in New Business and retaining existing business while ensuring adherence to quality standards and process, policies and guidelines defined by the organization.- As a CBM individual will own the span of Branches within a Regional office in defined territory. He/she will be responsible for increase in Franchisee size by ensuring increase in number of Licensed Branch Staff and motivating convincing and influencing them to offer life insurance solutions to their customers for their financial needs. To achieve this he/she will need to understand channel dynamics in given territory and formulate strategies for garnering support and buy in from channel partner.
-CBM is also responsible for helping his RBH to maintain relationship with Senior management at Region offices however not required to coordinate directly with ROPrincipal Accountabilities : Key activities and decision making areasTypical Targets and Measures :Profitable franchisee. 1. Achieving defined number of LBS in Franchisee2. Activate Branch & LBS and achieve desired productivity from active LBS as per plan3. Engagement & Activity Management - High engagement levels to be maintained at Branch levels with support from FLS. 4. APE - new business growth as per AOP5. Renewal book/Persistency - maintain desired level of First Year and overall persistency across channels.Customers/Stakeholders :Improve the quality of Relationship Management at a Branch Manager, Regional Head level 1. Maintain healthy relationship with bank staff and ensure support for FLS at Branch level2. Engage with Branches and influence and support them for driving insurance business.3. Cross functional engagement within CHL with Business Development, EIMA, Training & operations for ensuring support to LBS and FLS sLeadership & Teamwork :- Leadership - Teamwork - People Development- Manage alignment between functions in the respective HUBs1. Strategize and Plan to ensure business delivery through Activity management and other initiatives2. Business Reviews with Channel and with team for understanding gaps and ensuring support for fixing these gaps3. Industry/competition knowledge and countering with strengths that we have in CHL4. Create an environment of ongoing personal, team learning and development, by being a Coach and Mentor and effectively building upon individual strengths. Invest in Staff Training & Development basis DAP for individual team member.- Provide opportunities to team members to take up additional responsibilities. Foster positive attitude & high levels of enthusiasm amongst all to deliver higher productivity.- Ensure effective people management, strong interpersonal skills and business reasoning to resolve every issue and minimize the scope for escalations.- Operational Effectiveness & Control Ensure Controls and Audit are in place as require by IRDA & CHL Compliance. Build a compliance culture and act as a change agent to uncover issues and implement innovative solutions to manage risk actively. Facilitate Quality Sales by ensuring, that each customer is made aware of the product details. Identify any trend / weak links in the early stages and ensure dialogue with Branch Manager, Regional Head to address such issues.
-Ensure NIL frauds for any case sourced/handled by the Branch- Keep self and Team updated on all new and existing products of CHL, Sales Process, - Underwriting norms and Compliance guidelines.- Regular usage of ACT and analytics. Use of Bank intranet ATS and Distributor portal for customer service issues.- Customer Service camps in conjunction with Banks- Major Challenges (The challenges inherent in the role that require a continual test of the role holder s abilities)A) Influence without direct authority. Mindshare of channel partner in this competitive environment is a key challengeB) Maintaining a healthy portfolio by ensuring customer complaints are resolved and on-boarding process of customers is need based product offering and is transparent.C) Maintaining morale of and retaining key team members.- Role Context (The environment and operating conditions of the role including the extent of guidance and authority)- Would be responsible for sales in the territory as a Territory Manager and drive the company s sales strategy through LBS in Branches mapped to Region.
-Implement key business develop...

Payroll Type : Permanent