Senior Support Engineer - Android & Java (1-6 Yrs) Gurgaon/Gurugram (Online/Mobile/Web)

Typical work activities include : - Manage effectively the resolution of support issues that are reported to team.
-Keep customer informed in a professional manner ensuring accuracy of details.
-Troubleshooting problems and providing advice on appropriate action.
-Plan and execute user acceptance testing for new features releases of product. Education and key skills : - MCA, B.E, BTech or equivalent degree - Knowledge of Java, Java script - Working experience of Android Studio and X-code - Very good knowledge of SQL query writing is required - Hands on knowledge of Linux - Additional knowledge of mobile development frameworks like Unity, Cordova, Cocos2DX is a plus - Good communication and interpersonal skills Key Responsibilities of this role : - Effectively manage reported support issues.
-Managing Supply and Demand side integrations.
-Providing Chocolate SDK integration support both for iOS and Android.
-Communicate clearly to all stakeholders.

Required Skills : English