Production Support Engineer - Java/Python/Shell Scripting (3-10 Yrs) Gurgaon/Gurugram (Systems/Product Software)

Responsibilities : - Supporting and maintaining the next-generation reference data platforms at Tower - Working with trade support and developers across multiple regions to resolve production issues - Engaging in various projects pertaining to migration, automation, and development - Diagnosing and fixing bugs and issues on existing production platforms - Documenting production issues and production interventions taken - Logging incident tickets and attending regular incident review meetings - Supporting new execution venues, trading products, and data vendors - Validating market data changes are correct and modifying generated reports when necessary - Monitoring job scheduler and custom alerting platform - Establishing certification criteria for enhancements and/or new products to be released into production and integrating such into the testing and deployment process Qualifications : - 2-6 years working in a high-pressure environment, including diagnosing and resolving production issues on the fly - At least 1-2 years of experience working with Enterprise applications are written in Java, Python, Linux shell scripting, and job schedulers - At least 1-2 years experience working with SQL (ie. MySQL, Postgres) and NoSQL (ie. MongoDB) databases - Experience with Security Masters, Reference Data, or Market Data infrastructure

Required Skills : English