Microsoft Exchange L3 Support Engineer - Active Directory (4-6 Yrs) Noida (Systems/Product Software)

Prior Working Experience : - With an ISP/Managed Services/IT Services company is preferred, and a background in dealing with global teams and remote teams will be a strong plus - Install, configure, maintain troubleshoot DirSync, AD FS - Configure, maintain and troubleshoot Office 365 environment - Install, configure troubleshoot Microsoft Lync - Troubleshoot Lync client issues related to IM, Voice, Video, Desktop Sharing, etc - Unified Messaging, Active Directory, LDAP, Kerberos and DNS.
-PowerShell cmdlet and scripting knowledge - Microsoft Exchange certification is a strong plus Responsibilities : - Day-to-day Operation issues, Service Requests and Project tasks related to Messaging infrastructure - Respond and resolve escalated system incidents, problems or outages and accurately report and document solutions - Problem determination and resolution within SLAs - Install, Configure, Maintain and troubleshoot Exchange servers - Managing Databases(Creation, Deletion, Modify Settings for Maintenance and Logs) and Database recovery - Configure, Maintain troubleshoot DAG - Configure, Maintain and troubleshoot connectors, Email Address Policies, CAS Arrays etc - Responsible to support, troubleshoot and provide solutions for: Microsoft Lync, Exchange, Active Directory, Certificate Services (Specifically Simple Certificate Enrollment Protocol) - Responsible for providing senior level of support for Exchange Team.
-Participate in team on-call response 7x24x365.
-Monitor performance levels and capacity of supported applications, and assist in proper capacity planning and management.
-Engage with monitoring team to ensure proper monitoring of all supported Messaging Applications.
-Must be able to produce detailed, accurate technical documentation.

Required Skills : English