ITOM Technical Architect - ServiceNow (7-10 Yrs) Chennai (Systems/Product Software)

Job description : - As an ITOM Technical Architect focusing on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow Solutions utilizing the ServiceNow ITOM applications - The ITOM Technical Architect is comfortable in scripting and coding ITOM solutions, namely Event, Discovery, Service Mapping and Orchestration - Knowledgeable and familiar in the ServiceNow ITOM offerings and can lead a customer through knowledge and requirements discussions for implementing and deploying ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping, Integrations and Cloud Management.
-The ITOM Technical Architect works on a project team, reporting to the Project Manager and Practice Director for ITOM - Code and Test Scripts and Configuration for ServiceNow Discovery - Installs and configures ServiceNow MID Servers in customer environments - Code and Develop customized Patterns, Probes and Sensors for Discovery and Service Mapping.
-Deliver technical workshops on ITOM: Event, Discovery, CMDB, Orchestration, Service Mapping, Cloud Management - Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping - Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships and dependencies - Construct manual business service maps with relationships and dependencies - Ability to write Orchestration workflows - Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs all scripted aspects of the ServiceNow system - Hands on experience with ITSM modules would be an advantage. Technology and Skills : - Required Hands on experience with ServiceNow ITOM implementations - Required Knowledge of ServiceNow CMDB Architecture - Preferred skills with JavaScript, AngularJS, Jelly Scripting, and Glide - Preferred skills with Windows Scripting, PowerShell, SSH, SNMP - Ability to build integrations utilizing infrastructure platform APIs via SOAP and/or REST APIs - Understanding and experience with XML, JSON

Required Skills : English