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Service Desk Lead Professional - Active Directory/VPN (7-12 Yrs) Chennai (Others)

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by XpatJobs
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Job Specifications
Employment Type Full time jobs
Job Description
Service Desk Lead Communication skills: 3.8 out of 5 Notice Period: Someone who can join immediate or Max 15 to 30 days Education: Only graduates 1023 years) JD : - Active Directory, Network Trouble shooting, VPN, Windows trouble shooting, Printer and Outlook trouble shooting - Experience of Microsoft Windows 7 fault resolution.
-Should have exposure towards ITIL process - SLA management - This will be for Technical Voice process and call taking profile - Excellent Communication Skills - Should be flexible to work in 24/7 rotational shifts - Experience troubleshooting Microsoft Office 2010 suite.
-Knowledge of basic desktop and laptop computer hardware and peripherals.
-Working knowledge of active directory, MS exchange and MS Lync

Required Skills : English
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