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Senior/Lead Production Support Engineer - Ticketing System (8-13 Yrs) Bangalore (Systems/Product Software)

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by XpatJobs
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Job Specifications
Employment Type Full time jobs
Job Description
Job Description : - 8-13 years of Application support experience I with at least 2 years of experience in data management.
-Experience in HP Service desk/ Remedy or equivalent ticketing system for at least 5 years, experience in development of automation tools, - Must have experience of application support in key enterprise applications like SAP, CRM, ERP etc.
-Managing 3rd party vendors and cloud providers support and SLAs.
-Will be responsible for the overall supervision of the staff on the engagement.
-Experience with Agile, Scrum, Kanban and DevOps software development methodologies is highly desired.
-Practical application of the software development Life Cycle (SDLC), with industry standard best practice methodologies.
-Strong relationship building skills communication skills.

Required Skills : English
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