Targetbay - Customer Success Specialist (0-2 Yrs) Chennai (After-Sales/Customer Service)

About TargetBay :TargetBay is an all-in-one Ecommerce Marketing Cloud that integrates core functionalities like customer profiling, review generation, segmentation, and automated email personalization to help Ecommerce entrepreneurs increase their sales. TargetBay s main products include BayEngage, BayReviews, and BayAds. Experience : 2 - 5 yrsLocation: Perungudi, ChennaiShift: US ShiftRoles and Responsibilities : This is a full-time on-site role for a Customer Success Executive at TargetBay. As a Customer Success Executive, you will be responsible for ensuring customer satisfaction and retention. Your day-to-day tasks will include providing excellent customer support, managing accounts, and utilizing your analytical skills to optimize customer success strategies.Required Skills : - Customer Satisfaction, Customer Retention, and Customer Support skills - Strong analytical skills - Experience in account management - Excellent written and verbal communication skills - Ability to build strong relationships with customers - Detail-oriented and highly organized - Prior experience in the eCommerce industry is a plus - Bachelor s degree in a relevant field (ref:updazz.com)

Payroll Type : Permanent