Executive - Customer Care - BPO (1-7 Yrs) Vadodara/Baroda/Noida/Gujarat (After-Sales/Customer Service)

- We are looking for a dedicated and enthusiastic Customer Care Executive to join our BPO team.
-In this role, you will be responsible for providing exceptional service to our clients and customers, handling inquiries, resolving issues, and ensuring a positive customer experience.
-The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to thrive in a fast-paced, high-volume environment.- Handle a high volume of inbound and outbound calls, emails, and chat interactions from customers.- Address customer inquiries and provide information regarding products, services, and company policies.- Accurately record and update customer information in the company s CRM system.- Maintain detailed and accurate logs of customer interactions, including inquiries, complaints, and feedback. (ref:updazz.com)

Payroll Type : Permanent