Sulekha - Telesales Role (2-3 Yrs) Chennai (Telesales/Inside Sales/BPO)

Professional and Personal Attributes that we are seeking :- Sales Calls : Initiate and manage outbound sales calls to potential customers to introduce company products or services.
-Product Knowledge : Possess in-depth knowledge of the products or services offered by the company to effectively communicate their features and benefits to customers.
-Customer Engagement : Engage with potential customers in a courteous and persuasive manner, addressing their inquiries and concerns.
-Lead Generation : Identify and qualify potential leads through effective questioning and data collection.
-Sales Targets : Meet or exceed monthly and quarterly sales targets to contribute to the overall sales goals of the company.
-CRM Management : Accurately record and update customer information and interactions in the Customer Relationship Management (CRM) system.
-Follow-Up : Conduct follow-up calls or emails to nurture leads and close sales opportunities.
-Objection Handling : Handle objections and concerns from potential customers professionally and offer appropriate solutions.
-Documentation : Maintain proper records of sales activities, including call logs, sales reports, and customer correspondence.
-Compliance : Adhere to all relevant sales and telemarketing regulations and ethical guidelines.
-Feedback : Provide feedback to the Sales Manager and other relevant departments on customer feedback, market trends, and opportunities for improvement. Qualifications : - Any Graduation.
-English, Hindi, Malayalam, Tamil languages is mandatory.- Proven experience of minimum of 2 years to 6 years in telesales or a similar role.
-Excellent verbal communication and active listening skills.
-Strong persuasion and negotiation abilities.
-Ability to work independently and as part of a team.
-Proficient in using CRM software and other sales-related tools.
-Goal-oriented with a track record of meeting or exceeding sales targets.
-Collaborative - Problem solving - the context of Sulekha Local Services Selling is to help the client figure out the problem or opportunity of how to grow. (ref:updazz.com)

Payroll Type : Permanent