Senior Technical Lead : Security Operations(Reconnect Program)

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
Job ID: 34942
Job Level: PT1 Advance
Job Location: Gurgaon
Function: Digital and Information Office (DIO)
Employment Type: Permanent
Working pattern: Hybrid
Why we need this role:
As a Sr./Tech Lead in Security Operations with a strong focus on project:based security initiatives, drive key security projects and enhance Colts security infrastructure services. Leveraging expert:level technical and operational skills, you will manage and implement projects across a range of security technologies, including firewalls (Cisco, Palo Alto, Juniper), IPS (Tipping Point), proxies (Zscaler Proxy and ZPA), and load balancers (F5 WAF).
Supporting SOC Manager to ensure SLA and quality standards are met. This role will also include responsibilities like escalations handling, vendor management, and interaction with other support teams to ensure successful delivery of the security services.
What you will do:
Support SOC Manager to deliver the following
Project Scope and Requirements Definition: Work with stakeholders to define project scope, requirements, and deliverables for infrastructure security initiatives.
Lead Design and Implementation Discussions: Direct design sessions, streamline service delivery plans, and oversee implementation to meet security and performance goals.
Operational Leadership and Escalation: Act as a lead and escalation point for the operations team, ensuring incident resolution within SLAs.
Monitor and Report Effectiveness of Security Technologies: Regularly assess and report on the performance of security enforcement tools to maintain optimal security posture.
Incident, Change, and Problem Management: Execute notification, escalation, and communication of incidents and changes, ensuring timely management attention.
Process and Documentation Management: Regularly review, update, and maintain technical and process documentation for the team.
Troubleshooting and Problem Resolution: Resolve issues on security devices, including configuration adjustments, re:installations, and replacements.
Policy and SLA Compliance: Enforce defined security device management policies, procedures, and SLAs.
Preventive Maintenance: Document common problems, share insights, and support the team in proactive problem prevention.
Collaboration and Coordination: Work closely with IT and cross:functional teams, ensuring resource availability and skill alignment.
Service Delivery Improvement: Contribute to service delivery improvements, propose recommendations, and ensure successful implementation of action plans.
What we 're looking for:
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Familiarity with industry standards, policies, controls, and structures related to information security.
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Hands:on Experience in managing and troubleshooting security technologies including firewalls (Cisco, Palo Alto, Juniper), IPS (Tipping Point), proxies (Zscaler Proxy and ZPA), and load balancers (F5 WAF).
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Extensive experience in VPN setup, configuration, and troubleshooting to ensure secure communication.
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Routing and Switching Expertise: Strong background in routing and switching technologies, with a proven ability to troubleshoot related issues.
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Experience in resource, project, budget and vendor management
What we offer you:
Looking to make a mark?
At Colt, you 'll make a difference. Because around here, we empower people. We don 't tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportu
Job Type: Contractor