MyOperator - Intern - Customer Support (0-1 Yrs) Noida/Delhi NCR (After-Sales/Customer Service)

Title : Customer Support Intern Job Description : - We are looking for a passionate, self-motivated, and ambitious Customer Support Intern with strong communication skills and confidence. This 3-month internship offers an excellent opportunity to learn the fundamentals of customer support. Interns demonstrating outstanding performance may be considered for a full-time role.- As a Customer Support Intern, you will assist clients primarily through calls, emails, and chats, providing a smooth and supportive experience. You will also gain insights into market scenarios and learn how to communicate valuable feedback to your reporting manager.Tenure : 3-Months InternshipKey Responsibilities :- Develop a foundational understanding of company products and services.- Assist in providing quick, professional, and accurate responses to customer inquiries, including questions on orders, quotes, product issues, and general inquiries.- Support ticket management, ensuring written communication is clear and customer-friendly.- Meet personal and team targets by learning to explain the benefits of company services and identifying opportunities to add value for clients.Requirements :- Recent graduates in any field with a keen interest in customer support.- Strong communication skills and a customer-focused approach.- Basic organizational and time-management skills.- Willingness to learn negotiation and client interaction techniques.- Ability to work from the office (WFO) in Noida Sector 2.- Availability for a rotational shift schedule.Benefits :- Device reimbursement- Opportunity for full-time conversion based on performance (ref:updazz.com)

Payroll Type : Permanent