Check Your Loan Eligibility Click here
Home » Jobs » Customer Service Jobs in Noida

Execcutive - Customer Support (0-3 Yrs) Noida/Delhi/Gurgaon/Gurugram/Delhi NCR (After-Sales/Customer Service)

Negotiable
by Updazz.com
Be the first to contact
Visit Site
Job Specifications
Employment Type Full time jobs
Minimum Experience Fresher
Job Description
Job Description: Customer Success ExecutiveExperience: 0-1 yearLocation: Noida (Hybrid)Xebo.ai is a SaaS based experience management platform. We are a global IT product based firm whose vision is to be the best in class research platform which helps organizations make smarter and informed decisions hence improving the experiences organizations provide to every stakeholder. The platform helps organizations capture feedback at multiple touchpoints, understand it in real-time, and deliver insights by offering Simplified Survey, Customer Experience, Employee Satisfaction, Brand Tracking and Awareness. We are proud to provide Communities and Mystery Shopping solutions, as well as strategic guidance, support and services to leading banks, Insurance companies, airports and FMCG companies across the globe.Position Description:- Client Success Executive plays a critical role in client satisfaction and thus bringing repeat business. They are the primary point of contact for the company s clients and need to have good communications, interpersonal and problem-solving skills.
-We are looking for a smart-working dedicated individual to join our team. Responsibilities:- Respond to customer queries in a timely and accurate way, via email or chat- Identify customer needs and help customers use specific features of the platform- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)- Update our internal databases with information about technical issues and useful discussions with customers- Share feature requests and effective workarounds with team members- Inform customers about new features and functionalities- Follow up with customers to ensure their technical issues are resolved- Gather customer feedback and share with our Product, Sales and Marketing teams- Respond to and resolve complex client issues through incident recognition, research, resolution, escalation and follow up. Requirements :- Completed graduation degree/masters degree- Relevant experience in similar role will be preferred - Excellent communication and interpersonal skills- Excellent aptitude and problem-solving skills- Knowledge of MS Excel and PowerPoint- Ability to handle pressure (ref:updazz.com)

Payroll Type : Permanent
Share with friends    
About Employer
Updazz.com (Registered since July-2017)
XEBOAI
Safety Tips
  • Do your own research before you apply
  • Avoid consultants who are impressed with your CV and want to sell you
  • Never pay for the job
  • There is nothing like easy money
  • Avoid upfront payments
  • Related Categories
    BPO JobsDot Net Developer JobsHardware Engineer JobsInbound Jobs
    Candidates interested in this job were also interested in
    Similar jobs to "Execcutive - Customer Support (0-3 Yrs) Noida/Delhi/Gurgaon/Gurugram/Delhi NCR (After-Sales/Customer Service), Noida"
    Most viewed Customer Service Jobs in Noida
    Required candidate for customer care executiveCustomer Service Jobs
    Required candidate for customer care executive
    Take care of incoming phone calls and customer complaint mails around the products and handle the fi...
    CALL HR 7290066404 Back Offic, Backend, Data Entry, Domestic BPO,International BPO,Non Voice, Voice Call HR-7290066404 Noida, Uttar Pradesh
    Starting
    22000
    Send me latest jobs by email
    Customer Service Jobs in Noida
    Popular Cities
    AhmedabadBangaloreChennaiDelhiGurgaonHyderabadKolkataMumbaiNoidaPune
    All Cities
    AdilabadAgartalaAgraAhmedabadAhmednagarAizawlAjmerAkolaAlappuzhaAligarhAllahabadAlwarAmbalaAmravatiAmritsarAnandAnantapurAnantnagAndaman IslandsAnkleshwarAsansolAurangabadBahadurgarhBalasoreBangaloreBardhamanBareillyBathindaBelgaumBellaryBhadrakBhagalpurBharuchBhavnagarBhilaiBhilwaraBhiwadiBhiwandiBhiwaniBhopalBhubaneswarBhujBidarBikanerBilaspurChandigarhChandrapurChennaiCoimbatoreCuddaloreCuttackDalhousieDamanDarbhangaDarjeelingDavanagereDehradunDelhiDhanbadDharamshalaDhuleDibrugarhDimapurDindigulDispurDombivliDurgDurgapurDwarkaErnakulamErodeFaizabadFaridabadFirozabadGandhidhamGandhinagarGangtokGayaGhaziabadGoaGorakhpurGreater NoidaGulbargaGuntakalGunturGurgaonGuwahatiGwaliorHaldiaHaldwaniHapurHaridwarHazaribaghHisarHooghlyHoshiarpurHosurHowrahHubballiHyderabadIndoreItanagarJabalpurJaipurJaisalmerJalandharJalgaonJammuJamnagarJamshedpurJhansiJharsugudaJodhpurJunagadhKadapaKakinadaKalyanKanchipuramKannurKanpurKanyakumariKapurthalaKarimnagarKarnalKashipurKharagpurKochiKohimaKolarKolhapurKolkataKollamKorbaKotaKottayamKozhikodeKulluKurnoolKurukshetraLaturLucknowLudhianaMaduraiMalappuramManaliMandiMangaluruMathuraMeerutMehsanaMogaMohaliMoradabadMumbaiMuzaffarnagarMuzaffarpurMysoreNagercoilNagpurNainitalNamakkalNandedNashikNavi MumbaiNelloreNizamabadNoidaOngoleOotyPalakkadPanajiPanchkulaPanipatPathankotPatialaPatnaPorbandarPort BlairPuducherryPunePuriRaebareliRaigarhRaipurRajahmundryRajkotRamnagarRanchiRatlamRatnagiriRewariRishikeshRohtakRoorkeeRourkelaRudrapurSagarSaharanpurSahibzada Ajit Singh NagarSalemSambalpurSangliSangrurSataraSatnaSecunderabadShillongShimlaSilcharSiliguriSilvassaSirsaSolanSolapurSonipatSrinagarSuratThaneThanjavurThiruvananthapuramThoothukudiThrissurTiruchirappalliTirunelveliTirupatiTiruppurUdaipurUdupiUjjainVadodaraValsadVapiVaranasiVasaiVasco da gamaVelloreVijayawadaVizagVizianagaramWarangalZirakpur
    Clickindia Infomedia P Ltd

    ClickIndia enables micro and small businesses to go online. The online Marketplace now allows you not only to list your product & services, but also helps you personalise your online store with a website in less than 5 minutes. Sellers gain access to a vibrant marketplace with over 5 million buyers. For the buyers, the platform provides access to quality products and services from trusted sellers.
    Share
         
    © Clickindia.com. All Rights Reserved.
    {$notFound_page}