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Customer Service Role - Chat Process (0-10 Yrs) Ahmedabad (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience Fresher
Job Description
Dear Aspirants,Launch your career with a prestigious multinational BPO company.Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad, Gujarat. you will play a vital role in adding a human touch to our business.Role & responsibilities- As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support.- Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction.- Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately.- Resolve customer issues and complaints effectively while ensuring a positive customer experience.Preferred candidate profile- Excellent written communication skills in English.Qualification - Any Graduate/12th pass/10 3 Years Diploma- Willingness to work in rotational shifts, including night shifts and weekends.Perks and benefits- 5 days working with rotational week off.- Competitive salary with performance-based incentives.- Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits.- Free Cab facility for night shifts.- Overtime and night shift allowances (subject to business requirements).- Subsidized Meals- Opportunity to work in a fast-paced, dynamic environment.- Professional development and growth opportunities.- Maternity Leaves/Paternity Leaves benefitsAnil Makvana9998838800 (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
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