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Hello Mentor - Team Lead - Customer Support (4-6 Yrs) Bangalore (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
Salary : Upto 6 LPALocation : JP Nagar, BangaloreCompany Description :Hello Mentor, is the premier destination for aspiring medical professionals in Bangalore Urban. We offer tailored guidance and support to help students navigate their career choices, course selection, and institution applications. Our team of experienced advisors/mentors, who are young and passionate about career counselling & mentoring, utilize innovative tools and provide personalized mentorship to unlock each students full potential.1. A young & strong team of 200 members which includes Doctors, Counselling Experts, Psychologists, Data Analysts & Management Professionals2. We have Mentored 20,000 NEET UG and 5000 NEET PG & SS Aspirants so far.3. Impacted lives of 500,000 medical aspirants4. Mentored & advised by top doctors & educationist of India.5. One of the top companies in career counselling category in IndiaJob Description :1. Handling inbound calls and emails in a professional manner.2. Resolving customer inquiries and requests and ensuring strong customer satisfaction.3. Working with various internal teams to ensure prompt and accurate order processing and delivery.4. Escalating customer feedback as required.Qualifications :1. Experience of 4 years experience within a Customer Service role with Team lead experience.2. Bachelor s degree or Post Graduation3. Excellent Communication skills, Interpersonal skills and Presentation Skills4. Languages : English & Kannada Mandatory5. Prior experience in software s such as Lead Square (or any similar CRM), Ameyo, Zoho.CTC & Other Benefits Details :1. CTC Range 500,000-600,000 per Annum 2. 30 Annual leaves 20 Govt Holidays3. Long vacation during new year 4. Laptop and Phone Provided5. PF, Health Insurance, Team Lunches6. Great job satisfaction7. Immense learning & personal development (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
EXZELLENZ CAREER SHAPERS PVT LTD
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