Executive - Customer Service - EduTech (0-6 Yrs) Kolkata (After-Sales/Customer Service)

-Opportunity within a company with a solid track record of performance-Fantastic work culture-A role that offers a breadth of learning opportunitiesOur client is a leading multinational company dedicated to providing overstock solutions worldwide. With a proven track record of excellence and innovation, they specialize in assisting businesses across various industries in managing surplus inventory efficiently. Founded in 2010, our client operates globally with 8 offices in Canada, the USA, India, Bangladesh, Vietnam, Colombia, Taiwan, and Tunisia, employing over 500 people.The JobYou will be responsible for :- Handling inbound calls and emails in a professional manner.- Resolving customer inquiries and requests and ensuring strong customer satisfaction.- Working with various internal teams to ensure prompt and accurate order processing and delivery.- Escalating customer feedback as required.Ideal Candidate- You have at least 6 months of experience within a Customer Service or Tele marketing role, ideally within the Ed Tech and Telecommunications industry.- You possess excellent interpersonal as well as written and verbal communication skills.- You pay strong attention to detail and deliver work that is of a high standard- You possess strong analytical skills and are comfortable dealing with numerical data- You are a strong networker & relationship builde (ref:updazz.com)

Payroll Type : Permanent