Senior Software Engineer

Do you live and breathe customer centricity? Does shaping the future of customer service technology platforms inspire you? Do you want to contribute in evolving our technology platform that empowers Vista Customer Care deliver jaw dropping customer service to millions of customers? Are you an amazing engineer who enjoys tackling complex technology challenges to build the best capabilities to help our customers? Vista is currently seeking an energetic and aspiring senior software engineer to join and grow within our CARE Technology Tribe.
We are building the future of Vista 's customer service platform to create a more intuitive experience for our customers and specialists. The right candidate will help move our platform to the next level. You 'll be working as part of a skilled, collaborative team to continue to drive our existing Salesforce platform as well as jointly design and implement high visibility applications.
If you cant imagine a day without solving complex technical problems, enjoy code/design reviews and pair:programming, we want to hear from you
As a Salesforce Senior Software Engineer within CARE Technology Tribe, you will be a part of a team of energetic software engineers building features and tools in Salesforce Service Cloud and several other cutting:edge technologies that will be used by thousands of customer CARE specialists in assisting millions of customers across the globe.
Your role will involve
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Building applications using Salesforce Service Cloud, Apex, Flow, Visualforce, Lightning Web Components (LWC), SFDX CI/CD, AWS services, and best:in:class e:commerce and customer service SaaS capabilities
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Actively contributing to code/design review and pair:programming sessions
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Collaborating with Product Manager(s) to understand business use cases, design, develop, test, and document solutions
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Assessing technical considerations (security, scalability, limits, etc.)
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Contributing in assessing technologies utilized within current technology stack as well as new technologies which solve business problems and provide best possible end user experience for streamlined business operations
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Contributing in building and documenting flexible, scalable, and robust state:of:the:art implementation for Customer Relationship Management (CRM) to meet current and future needs using Salesforce Service Cloud. Participating in component design discussions.
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Following Salesforce best practices and documenting them. Using best practices for design and code style.
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Contributing in mentoring junior Salesforce software engineers
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Working closely with our product manager(s) to ensure were building the best products
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Contributing to the team effort in taking ownership of Salesforce release cycles to proactively implement and deploy enhancements/updates to existing applications and code
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Troubleshooting issues and taking part of your team 's operational responsibility for its owned services
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Contributing to a fun and results:driven team culture
In return you will bring
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University degree in Computer Science, Information Technology, or an equivalent technical field with at least 3 years of experience working in software engineering
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Experience in Object oriented design and programming
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4 years working with the Salesforce platform, Service Cloud, and Salesforce implementations contributing to development and implementation including Apex, Flow, SFDX CI/CD, Visualforce, Lightning and Lightning Web Components (LWC)
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Experience with Salesforce Lightning Design System and the Salesforce development lifecycle
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Experience in mocking and unit testing
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Experience working with SOQL
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Familiarity with large data sets and bulkification
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Experience with SQL databases
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Knowledge of Salesforce APIs to integrate with other systems
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Problem:solving skills and good analytic ability
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Excellent interpersonal and written communic
Job Type: Permanent