Telecalling Role (1-10 Yrs) Delhi/Delhi NCR (Telesales/Inside Sales/BPO)

Contacting borrowers : Making calls to borrowers who are behind on their payments or loans Negotiating repayment plans : Working with borrowers to understand their financial situation and negotiate repayment plans Monitoring accounts : Keeping track of overdue accounts and ensuring follow-up actions are taken promptly Providing information : Informing customers of their overdue bills and providing details about their loan terms and conditions Responding to queries : Handling client grievances and responding to customer queries Initiating legal action : Instituting legal action when customers fail to pay their debt Maintaining records : Maintaining customer payment records and preparing financial statements Writing notices : Writing final notice warnings to customers when payments are not being made (ref:updazz.com)

Payroll Type : Permanent