Associate - Business Development (3-10 Yrs) Ahmedabad/Gujarat (Telesales/Inside Sales/BPO)

A Associate Business Development works in a customer-facing role to engage potential customers, provide accurate information about a company s products and services, address customer concerns and help improve sales. They are responsible for understanding their needs and preferences, communicating the value of the company s products and services and, depending on the objective of the call, persuading them to take an action such as making a purchase, scheduling a demo or appointment or taking a survey.They also assist the sales and marketing teams to learn more about the customer s needs and preferences, creating marketing campaigns and identifying new opportunities.Responsibilities : - Creating achievable sales goals that grow progressively larger over time.- Place phone calls to potential clients from our computerized directory - Perform script (with necessary adjustments) to ensure consistency of sales program - Answer potential clients questions about new sales program - Generate between 10 to 15 US client qualified leads per day - Set appointments with prospective client based on our sales associates schedules - Train other telemarketers when required - Communicate any problems, concerns or questions to Manager.
-Communicate respectfully and politely with potential customers at all times.Requirements : - Experienced in direct client communication, will be an advantage.- Experience as a telemarketing executive within the industry.- Excellent English communication, both written and verbal.- Capacity to remain respectful, particularly when speaking to disgruntled clients.- Excellent interpersonal and analytical skills- Proficient in remote conferencing tools such as Zoom and Google (ref:updazz.com)

Payroll Type : Permanent