Associate - Customer Service - Voice Process (0-6 Yrs) Kolkata (After-Sales/Customer Service)

Job Opening: Associate (International In/Out Bound Voice Process)Position: AssociateDomain: International In/Out Bound Voice Process - Sales FunctionMinimum Qualification: Class XII pass outExperience: Fresher/Experienced/Semi-experiencedAge Limit: Maximum 40 yearsGender: Male & Female both can applyRole Summary:As a Process Associate, you will be the voice of our company, responsible for reaching out to potential customers, converting leads into sales, and ensuring a positive customer experience post-sale. Your role is critical in expanding our customer base and contributing to our revenue growth.Responsibilities:New Customer Acquisition : Identify and connect with potential customers through phone calls.Sales Conversion : Persuade prospects to enroll in our services, meeting or exceeding sales targets.Customer Service : Provide outstanding service to customers post-sales, ensuring satisfaction and retention.Record Keeping : Maintain accurate records of customer interactions and sales metrics.Adherence to Sales Metrics : Stay motivated and committed to achieving and surpassing sales goals.Skills Required :- Excellent Communication Skills in English : Essential for interacting with international clients.Sales Acumen : Ability to persuade and convert leads into customers.Customer Service Orientation : Focused on delivering a positive customer experience.Record Keeping : Attention to detail in maintaining accurate customer records.Motivation : Self-driven to meet and exceed sales targets.Salary Range : Rs.12000.00 - Rs. 22000.00 per month (Fresher range between 12K to 15K Max)Shift : UK & USWeek Off - SundayFull Time (ref:updazz.com)

Payroll Type : Permanent