Customer Service Role - Domestic Chat Process (0-1 Yrs) Nagpur (After-Sales/Customer Service)

Soft Skills:- Ability to effectively communicate his/her thoughts in a well-organized manner- Excellent, live writing skills. Example: Ability to type a minimum of 22 words per minute with few grammatical errors in a back and forth conversation with a customer.- Friendly and upbeat style- Ability to handle difficult or irate customers effectively- Ability to set expectations and deliver information in a positive and articulate way- Investigates and takes action to meet customer s needs- Solves routine problems effectively, gathering the information necessary from the customer- Applies systematic approach to solving problems- Professional and positive in interactions with others and is able to establish rapport quickly- Treats others with courtesy and respect- Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals (ref:updazz.com)

Payroll Type : Permanent