Associate - Catalogue Operations - ECommerce (1-3 Yrs) Bangalore (After-Sales/Customer Service)

Global Technology MNC requires Associate - Catalogue Operations- Bangalore( J P Nagar)-HybridOne of client tech leader and the everyday companion for people at work across more than 46 countries. Our 10,000 employees are committed to making the world of work a better place for all, one that is safer, more efficient and more user-friendly. Our passion for customers, respect, imagination, simplicity and entrepreneurial spirit are our values. For anyone who needs to vibe in their professional life, we are the best place for you to work andgrow.In2019, thanks to its global technology assets, the Group managed 31 billion in business volume,primarily carried out via mobile applications, online platforms and cards.The client is listed on the Euronext Paris stock exchange and included in the following indices:CAC Next 20, FTSE4Good, DJSI Europe and MSCI Europe.We are looking out for Catalogue Operations associate for our client office in Bangalore @J P NagarClient - Global Tech companyRole- Catalogue -Operations associateLocation- J P Nagar - BangaloreMode- Hybrid - 3days work form office and 2 days work from homeExperience 1-3 years in Catalogue operations/Client servicng/ e commerce operationsTHE JD is as follows-The main responsibilities are : - As a Project Operations Executive need to work closely with GR Technology, Account Servicing & Operations Management teams to handle Global Catalogue day to day operational activities such as catalog upload, item status Management, content setup/update, HTML template creation, etc.The main responsibilities are:- Able to handle account Servicing & Project Operations Management.- Liaise with various counterparts to follow up and resolve Maritz queries related to Global Catalogue Solution.- Able to gain knowledge on new systems / Global Catalogue quickly and work efficiently to complete assigned operational tasks.- Perform Data clean up and validation checks for order processing and upload to the system for further processing.- Perform complete internal UAT and final QC on the functional change in the- Global Catalogue Solution to ensure quality deliverables.- Monitor orders processing on daily basis, take defined actions as applicable, and report issues, if any.-Having clear communications and own the task until completion and making sure it is completed within specified SLAs.2WE WILL VIBE WITH YOURequirements:Graduate or above- 1 - 3 years of experience in Operations, Client Servicing, E-Commerce.- Excellent interpersonal and communication skills Sound knowledge of SDLC.- Experience in Microsoft Office, HTML, Ticketing System (Jira), and Functional testing.- Experience in CRM, ERP, E-Commerce, Loyalty & Rewards, and Catalogue management.- Multi-functional and team player.- Preferred from e-commerce, Rewards & Loyalty, or similar domains Industries.- Good with MS Office tools and proficient in Excel, Word and PowerPoint.- Should have a fair knowledge of HTML and ticketing systems (Jira).- Should have good functional testing abilities.- Diligent, self-motivated, flexible and responsible.- Well, organized with strong time management skill.- Team player and problem solver with good analytical ability.- Detail-minded, excellent with numbers and result driven.EXPECTED START DATEImmediateOTHER DETAILSIf the position interests and you you find a fitment kindly share yiur cv or contactPranav- 7011354635Share the following --Current ctc n notice period- Open to join in 7 days-Relevant experience in business operations/ Client servicing/ E commerce-Open to work at J P nagar Chennai (ref:updazz.com)

Payroll Type : Permanent