Impact Guru - Telesales Role (0-10 Yrs) Mumbai/Thane (Telesales/Inside Sales/BPO)

- To utilize outbound calls to cross-sell & and up-sell products/services- To share and record accurate information of communication with customers to update the database- Answer questions regarding products/services to ensure customer satisfaction- Ask relevant questions to understand customer requirements- Develop and sustain relationships with customers to encourage repeat business- Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers needs and preferences- Meet/exceed daily, weekly, and monthly set targets concerning call volume and sales- Communicate with customers through a series of actions (either via phone calls, email, or chats)- Follow SOPs and adopt new processes- Collaborating with multiple teams, understanding the process, and seamlessly integrating sales & and customer service (ref:updazz.com)

Payroll Type : Permanent