Inside Sales Role - IT (1-3 Yrs) Pune (Telesales/Inside Sales/BPO)

-Work alongside & learn from best in class talent-Leadership Role-Fantastic work cultureOur client is expertise in the field of Fluid Instrumentation & Process Control Systems . Our client is the only Authorized distributor in India and Bangladesh to market, sell and service FITOK GmbH products.The JobYou will be responsible for :- Handling incoming queries and building good client relationships.- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.- Handing over qualified leads to the sales teams with the objective of closing the sale.- Maintaining and updating the lead generation database.- Achieving weekly/monthly targets as set out by the business.Technical Sales & Order Closure:- Understand customer inquiries, technical requirements, and project specifications to provide tailored solutions.- Engage with customers to resolve concerns and negotiate terms to finalize sales.Customer Support:- Serve as the first point of contact for inbound customer queries related to technical products or small orders.- Ensure prompt follow-ups and maintain customer satisfaction by providing accurate and timely information.Sales Pipeline Management:- Manage and prioritize multiple small-order inquiries and ensure their timely closure.- Track and document sales activities in CRM software, maintaining a high degree of accuracy.- Achieve assigned targets for order volume, revenue, and customer retention.- Maintain a high closure rate for small-ticket items within defined timeframes.Ideal Candidate- You have at least 1 year experience within a Inside Sales / Sales Development Representative role, ideally within the Chemicals, Oil & Gas and Pharmaceuticals / Biotechnology industry.- You have a proven track record of meeting/exceeding your targets.- You possess excellent interpersonal as well as written and verbal communication skills.- You have working knowledge of Technical Sales & Order Closure, Customer Support and Sales Pipeline Management. Strong technical acumen with the ability to explain complex products or solutions in simple terms.- You are a strong networker & relationship builder. Excellent communication and negotiation skills.- You are highly goal driven and work well in fast paced environments- You are a strong team player who can manage multiple stakeholders- Proficiency in CRM tools, Microsoft Office Suite, and technical documentation.- Ability to manage time effectively and handle multiple inquiries simultaneously.Qualifications:Education: Bachelor s degree in engineering (Mechanical, Instrumentation) preferred /MBA/B. ScExperience:- 2 years of experience in inside sales, application engineering, or technical support.- Experience in handling technical products and small-scale B2B sales is preferred. (ref:updazz.com)

Payroll Type : Permanent