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Associate - Customer Support (1-5 Yrs) Ahmedabad (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
Responsibility :- To assist customers with their questions or concerns related to company s products or services across all our support channels.- To ensure clients receive timely and effective help and escalate complex issues to the appropriate team to ensure rapid support- To educate customers about specifications and features for an improved customer experience.- Helping the organization to not only meet customer satisfaction but also exceed their expectations- Share relevant customer feedback to improve company product/services- Skills and Qualifications- Ability to maintain a broad knowledge of company s products and services to provide the best client experience possible.- Excellent written & verbal communication and Strong interpersonal skills- Exceptional problem-solving ability, backed by good judgement - Ability to anticipate any problems before they result in issue.- To have a positive and professional work attitude- The ideal candidate is dedicated to going above and beyond for a customer, leaving no stone unturned in the quest to solve their challenges and make them feel valued. (ref:updazz.com)

Payroll Type : Permanent
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About Employer
Updazz.com (Registered since July-2017)
APEX GLOBAL SOLUTIONS INDIA
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